Shipping Policy

Shipping Policy — 37Necklaces

We know your jewelry is more than just a gift — it’s a message of love. That’s why we handle every order with care and attention.


โœจ Order Processing

  • Most orders are prepared within 1–3 business days.

  • Personalized items may take 3–5 business days to create.
    We take the time to make your gift perfect.


๐Ÿšš Shipping Options

  • Standard Shipping: 12–18 business days, cost 4.99 or free on orders $45+

  • Express Shipping: 7–12 business days, cost 6.99 or free on orders $100+. Not contain Mexico.

  • VIP Shipping: 3–7 business days, depending on location, cost 35 or free on orders $180+. Not contain Mexico or Canada.

  • Shipping insurance: Shipping Insurance protects your order from loss, damage, or theft during transit. If you purchased insurance and your package is lost or arrives damaged, we will resend or refund your order. To file a claim, please contact us within 7 days of delivery (or expected delivery) with your order number and evidence.

***Please note: 

  • Orders can not be delivered to any military addresses, PO BOX No. address.
  • All tariffs involved are paid by us.
  • Delivery times may vary due to customs, holidays, or carrier delays.

๐Ÿ’ฐ Shipping Costs

  • Calculated at checkout based on weight, destination, and method.

  • Free shipping may be available on certain orders — check our current promotions.


๐Ÿ“ฆ Track Your Package

  • You’ll receive a tracking number via email once your order ships.

  • Track your package with the carrier for the latest updates.


โš ๏ธ Lost or Delayed Packages

  • Occasionally, shipping delays happen due to carriers or customs.

  • If your order is lost or takes longer than expected, we’re here to help — just email support@37necklaces.com.


๐Ÿ’Œ Need Help?

Questions about shipping, delivery times, or tracking? Reach out to us anytime at support@37necklaces.com.
We’re happy to ensure your gift arrives safely, on time, and ready to make someone smile.